Wellington Water, in collaboration with Greater Wellington Regional Council, is updating flood hazard models for Upper Hutt to inform future urban planning and infrastructure investment.
+ Avro Road: Roadworks 21-28 November. Road closed with residential access.+ Hikurangi Street: Civil works for housing development until 19 December. Traffic management setups in place.+ Fergusson Drive: Road surface repairs until 20 December. Expect lane diversions, stop/go traffic, and bus stop changes between 9am–2:45pm.+ Trim overhanging vegetation to keep footpaths and roads safe.
Council offices close from midday 24 December and reopen 5 January. + Essential services will continue. For urgent issues, call 04-527 2169.+ Cut-off dates are in place for LGOIMAs, LIMs, consents, and alcohol licensing applications.+ Check with your rubbish provider for bin collection dates.+ Visit Upper Hutt Libraries and H2O Xtream websites for holiday hours.
Every year, we work with an independent market research provider to survey a group of residents to seek feedback that helps measure, monitor, and report against our community outcomes and service performance.
Survey results communicate residents’ voices to key decision makers in Council who want to understand what improvements and other actions would be valued by residents. The collective voice will be used in decision making to further shape Upper Hutt City.
People who receive an invitation to take part in the survey have been selected at random from the Electoral Roll and all responses are confidential. (Responses are reported to Council as aggregated summaries with no reference to individuals).
Survey results are publicly reported annually, at our Finance and Performance Committee and in the Annual report.
To read previous residents' opinion survey reports click on the links below:
Residents' opinion survey report 2025(PDF, 2MB)
Residents' opinion survey report 2024(PDF, 2MB)
Residents' opinion survey report 2023(PDF, 1MB)
Residents' opinion survey report 2022(PDF, 2MB)
Residents' opinion survey report 2021(PDF, 2MB)
Residents' opinion survey report 2020(PDF, 2MB)
Residents' opinion survey report 2019(PDF, 3MB)
Residents' opinion survey report 2018(PDF, 1MB)
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