If you've received a parking infringement in Upper Hutt, here's what you need to know about paying, appealing, or transferring a ticket and why infringements are issued.
You have 28 days from the date the ticket was issued to take one of the following actions:
- Pay the fine
- Appeal the ticket if you believe it was issued incorrectly
- Transfer the ticket to the correct driver or owner
- Request a court hearing
If no action is taken, continued non-payment may result in the infringement being referred to the Ministry of Justice and becoming a court fine.
Pay a parking ticket (infringement notice)
If you've received a parking ticket (infringement notice), you can pay for this using any of the below options:
- Using a credit/debit card
- Through internet bank transfer
- In person using EFTPOS or cash
The fees are set by Central Government, not Upper Hutt City Council and they have increased from 1 October 2024.
Appeal a parking ticket
If you think your ticket was issued in error, you can request a review. You can appeal by:
- Completing the online review form
- Emailing us if you don’t have your ticket details
Most appeals take up to four weeks. We will contact you with the outcome.
Online appeal form
Step 1: Have your infringement notice details ready
You'll need your infringement notice number (which starts with "PK") and your vehicle registration details.
Step 2: Gather your supporting evidence
Make sure you have any relevant documents, such as photos, receipts, a mobility permit, or proof of WOF/rego renewal.
Step 3: Submit your online appeal
Click the link below to the online appeal form and complete all required information.
Appeal using our online form here
Email
Email us if you don't have your parking ticket (infringement notice) details.
Information to include:
- Name and contact details
- Vehicle registration
- Infringement number (starting with "PK")
- Date and time of the ticket
- Explanation of why it should be reconsidered
- Supporting evidence (e.g. photos, receipts, mobility permit, WOF/rego renewal)
Email us now
Appeals for consideration
We may uphold an appeal if:
- Signs or road markings were unclear or missing
- A valid mobility permit was displayed but not seen
- Your vehicle broke down
- Your WOF/rego was valid
- The ticket was issued in error
Appeals usually not waive
Appeals are unlikely to be accepted for:
- Forgetting to move your vehicle
- Misreading signage
- Running late
- Parking longer than intended
- Expired WOF/rego without proof of renewal
Transfer a parking ticket
If you were not the driver or owner at the time of the infringement, you can transfer liability. Complete the Transfer of Liability form and email it back to the Parking Team.
Download Transfer of Liability form now(PDF, 127KB)
If you have lost your ticket, email the Parking team with the full information:
- Vehicle registration number
- Your full name and contact details
- Approximate date/time of the offence
We will retrieve the details for you.
Frequently asked questions about parking infringements
Why I receive a parking ticket (infringement notice)
We issue parking infringements to keep roads safe and ensure fair access to parking. You may receive a ticket if you are:
- Parking on broken yellow lines
- Parking on the footpath or in a cycle lane
- Parking in a mobility space without a valid permit
- Overstaying a time-restricted area
- Blocking a vehicle entrance
- Not parking within marked lines
- Having an expired WOF, registration, or Certificate of Fitness
Why parking infringement and towing fees have increased
The Government has introduced new nationwide fees for parking infringements and towing, effective from 1 October 2024. This change is set by the Government, not by local councils, including Upper Hutt City Council.
How infringement notices are issued
If a breach is found, a parking ticket may be:
- Attached to your vehicle
- Handed to the driver in person
- Sent by post. Postal notices usually arrive within 5-15 working days.
You can use your infringement number to check details such as confirming it is your vehicle and what the offence was.
What if I have lost my parking ticket
If you have lost your parking ticket (infringement notice), email us with your:
- Vehicle registration number
- Full name and contact details
- Approximate date/time of the offence
We’ll retrieve the details for you.
What if I don’t pay my parking fines
If your parking fines (infringement fees) remains unpaid within the first 28 day:
- A reminder notice is posted after 28 days
- A second reminder is sent 28 days after that if still unpaid
- If the fine is still not paid, it is referred to the Ministry of Justice for collection
What if I've sold the vehicle
All infringements are linked to the registered owner on record.
If you sold your vehicle but didn’t update ownership details with Waka Kotahi NZ Transport Agency, the ticket may still be sent to you.
If you receive an infringement for a vehicle you no longer own, contact us for advice on transferring the ticket or providing proof of sale.
Learn about selling a vehicle on Waka Kotahi NZ Transport Agency website
Where infringement revenue goes
Revenue from parking infringements supports transport-related services in Upper Hutt, such as:
- Parking improvements
- Roading and safety upgrades
- Pedestrian and accessibility projects